Privacy Policy
EDATA is operated by the EDA Data Services Limited of Rotherwick House, 3 Thomas More Street, St Katherine’s and Wapping, London, E1W 1YZ, UK. We take your privacy very seriously therefore we urge to read this policy carefully because it contains important information about:- who we are.
- how and why we collect, store, use and share personal information
- your rights in relation to your personal information
- how to contact us in the event that you have a concern or complaint.
EDA Data Services Limited (“we” or “us”) operate and manage an on-line pool of Product Data known as EDATA and its associated web site.
In doing so we collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as 'controller' of that personal information for the purposes of those laws.
2. The personal information we collect and use
a) Personal information you provide to us
We collect the following personal information that you provide to us:
- Name
- Postal Address
- Email Address
- Phone Number
- When creating your user account
- Logging requests for help and support
- Responding to enquiries from prospective users
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you shall consent on their behalf to the processing of their personal data.
c) Monitoring and recording communications
We may monitor communications such as emails and telephone calls for the purpose of quality assurance.
d) Cookies and similar technologies
A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.
For example, we may use cookies to monitor and/or collect the following information:
- Which pages a user visits.
- Tracking a user’s actions while on the web site.
3. How we use your personal information
We collect information about our users for the following purposes:
- To enable us to carry out the commercial and business activities required to operate and manage EDATA.
- To log user activity and compile statistical data about access to EDATA and maintain an audit trail for the product data contained therein.
- To provide relevant information to you about EDATA.
We will not share personal information collected for this purpose with any other 3rd parties.
5. How long your personal information will be kept
We will not hold your personal data any longer than required to carry out our obligations. For users of EDATA we will hold your personal data for the duration of your user account and for six months after termination.
6. Keeping your information secure
We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We will also use technological and organisation measures to keep your information secure.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
While we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
7. Changes to the Privacy Policy
This privacy policy was published on 23rd September 2019 and last updated on 23rd September 2019.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by email.
8. Contacting us
If you have any questions or concerns about this policy or the information that we hold about you, please contact us at the address given above.